frequently asked questions
IS THERE A MINIMUM ORDER?
Yes, MLC does have a minimum order of $125 NOT including delivery fees.
Delivery fees range from $65 and up depending on mileage and your event location's proximity to our site.
(WE ARE LOCATED IN MENIFEE CA.)
HOW DO I PLACE AN ORDER?
Please fill out our "contact us" form below to inquire about any rentals.
We will contact you to finalize questions prior to sending you a Rental Agreement.
HOW LONG IS THE RENTAL FOR?
All rentals will be delivered early to allow for Event set up.
All Rentals will be picked up at Midnight unless otherwise requested
If you require the Rental Items After Midnight an Additional Late night
Pickup Fee of $40 will be added to your Invoice.
WHAT ARE YOUR PAYMENT POLICIES?
MLC requires a 50% deposit to reserve your Date. The Balance will be due within 30 DAYS prior to your event.
HOW DO I MAKE A RESERVATION?
MLC requires at least 4-6 months time for reserving your items to Insure they are available on your Special Day.
When you are ready to Reserve your Items, a Rental Agreement will be emailed to you to be completed prior to us sending An Invoice for your 50% deposit to be made.
YOUR DATE IS NOT SECURE UNTIL WE RECEIVE PAYMENT.
**RENTALS LESS THAN 3 MONTHS WILL REQUIRE FULL PAYMENT**
WHAT IS YOUR REFUND POLICY?
Your Deposit Insures your Date and Rental.
However if YOU change your mind about the Rental
YOU WILL FORFEIT YOUR DEPOSIT.
SHOULD SOMETHING OCCUR AND YOUR
EVENT IS POSTPONED OR CANCELLED
WE WILL HONOR YOUR RENTAL FOR ANY OTHER DATE
SO LONG AS THAT DATE IS AVAILABLE.
If Necessary, We can change your order for similar priced items without incurring additional fees pending availability.
DO YOU HAVE AN EMERGENCY NUMBER?
If You Have Additional Questions
Fayth (951) 239-8590
If You're Seeking a Rental for Your Event
or have questions regarding our products and services
please fill out the form below: